![]() ![]() ![]() Alternatively, you can purchase a HDMI dongle to generate a monitor, ( we recommend this one).Learn how to set it up at the bottom of the virtual displays page The free version of Parsec has a "Fallback To Virtual Display" which adds a single virtual display if no other displays are present. You can make use of Parsec's virtual displays, available in the host settings.If your display is turned off and you prefer that it stays off, or you're using a headless system, you need to provide Parsec an alternative display of some sort. If your display is set to go to sleep after some time of inactivity while it is turned on, try clicking and shaking your mouse or pressing a few keyboard keys to wake it up, just like you would if you were physically in the computer. Monitors using DisplayPort will usually also have their display removed from the system when it's turned off. If your laptop's tray is closed for example, the screen is automatically turned off and Parsec will not have a display. Check that computer physically and make sure that the screen is not turned off. Parsec needs a display to be able to capture it, and it must be on currently. The PC you're joining has no monitor or it's turned off Try downloading Parsec for your operating system instead. You should click "Read more" next to the error message, and learn more about the error. Download and install version 23.3.2 or newerĪ red error message eventually shows up after the black screen.In the newly opened page, select your operating system.Search for the name of your GPU and select it.To resolve it, upgrade to that or a newer version of the driver: Some recent AMD drivers from version 23.2.1 to 23.3.1 cause connection issues with Parsec. If you observe these issues, check the possible reasons below.Ĭlients using an AMD GPU with broken drivers You may also observe messages like "It looks like something went wrong. RDP Service – Access the remote computers Computer Management or Services MMC and cycle the Remote Desktop Services service.In some cases, you may get a black screen when connecting to a computer, and you may be able to hear sound or see the mouse.Disable Persistent Bitmap Caching on the Experience tab.Delete your local RDP Cache: C:\Users\%UserName%\AppData\Local\Microsoft\Terminal Server Client\Cache.Cache – Delete & disable the RDP bitmap cache:.Display tab > Display Configuration > Adjust Display size (to the size of your remote hosts display).Click Show Options on main Remote Desktop screen.Display Resolution – Connect at same resolution as the remote host.If only Task Manager but no Desktop appears try running Explorer from Task Manager: File > New Task > Explorer.exe.This calls Task Manager and in most cases you’ll immediately see the Desktop Press CTRL+ALT+END or on laptops CTRL+ALT+FN+END.Task Manager – While logged in and stuck on the black screen of death.The apparent cause is Screen Caching and accessing a system with different display resolution or RDP window sizes. The issue can affect workstations and servers, laptops or desktops and happens in Windows 7 through Windows 10 with most any version of Windows server. The Issue – When using Windows Remote Desktop client the remote screen turns black right after login and you have no control. ![]()
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